One of the really tough things for me to do (I shan't generalize to the entire species -- I'll just recognize this in myself and if you see a shadow of it in your life, maybe you will think about it as well) is to recognize my centrism.
I live, for now, in the USA. I sort of like it here. Things haven't been great recently and I fear for the future, but I owe a whole heckuva lot to America. But one thing that living in the greatest country, state, city etc is the sense that everything else is second tier. And it is true. I'm guilty of that, of seeing New York as the center of the universe and for seeing the US as the single bastion of human culture that all others have to follow.
I know that this isn't true but it is so engrained in my head. I see other country's music as an imitation. I consider a foreign film to be a Marvel superhero movie with subtitles. I don't understand why other languages are even necessary. I'm American-centrist. That's not a bad thing but it limits my understanding. I go into a store and immediately compare it to the Shop Rite in Englewood. I see a TV show and try to categorize it by associating it with "real" shows, meaning shows in the US.
This also has an interpersonal consequence: I expect all other people to have the same values and behaviors as an American. So when I get a book about the social practices of different cultures, instead of celebrating each one as a unique expression of a history, I see everything in comparison to the transcendent norm of "America." I think we do that as a nation, seeing other countries as pale photocopies of the US, so we impose on their actions our sensibility. We assume that because we would react in a particular way to a stimulus, anyone else would also. This is troubling. We look at the media in other countries and complain about infringements on the "right to free speech" as if that is a universal, and not American construct. We mistake our approach to international relations as the best if not only one, so local codes of hierarchy, dominance or such don't register and we walk into a fan blade without knowing that it is we who are the foreigners.
I was watching the weather report and the forecast for this week came up. Apparently, later this week, we will be having a "heat wave." The term "heat wave" refers to 3 successive days of 90+ temps. But it only means that to an American audience. Maybe elsewhere, anything over 80 is a heat wave. Maybe in some places, they don't think of heat waves, but successive days of anything below 90 is a cold snap. I don't know -- I have always taken it as gospel that 3 90+ days equals heat wave. I forgot to put the qualifier "here" into my consideration because I assume a default American-centrism.
Maybe that's normal. Maybe we have to be trained to look beyond our local biases and see other paths as valid and equal, not a echoes or childish attempts to copy. And maybe we should be familiar with other paths before we decide that ours is the only and best, and before we expect that everyone thinks and does as we do in all cases.
The US is great. Our movies are great. Our music, our food, our highway system, our air conditioning, all great. But looking down on any place else because they refuse to be America-wannabees is not so great.
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so it is tough to see a different iteration of "professionalism" and "customer service" and be satisfied by it if my American-centric standards are "higher." I wonder if I should adjust to acept the local norm or impose my American expectations and hope that the entire system rises to meet me what i think of as reasonable expectations.